• Software instructions not quite clear...or not quite complete?
  
• Compatibility problems...(each program thinks it is the only one on your computer)?
  
• Frustration at "plug and play" installs that won't just "plug and play"?
  
• The common thread of clear installation documentation has yet to be discovered, let alone implemented by the industry.
  
• Generally, it is "read the instructions" and "grind it out" for the user.
  
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